Proof of academic status is required for educational orders.
The type of proof required varies depending on the product, so please
see the information on the product page for the item you are interested in to make sure you
qualify before ordering.
Q: What if I do not have a Student ID card but I have a course schedule (or vice-versa)?
A: Some products require both a copy of your student ID card and your course
schedule, and some only require one or the other. The educational
vary by each manufacturer. We will not process orders until we have received the
necessary proof, but we will hold your order for you until the proof requirements
are met. Please keep in mind that educational orders cancelled after 24 hours are
subject to a 10% cancellation fee.
Q: How do I submit my educational proof?
Place your order through our website to get your order number.
You will receive an email requesting the educational proof product page for the software you ordered.
Reply to this email including your order number and attaching your proof in digital form.
You can also fax your proof to us at +1 (650) 521-5841
Please reference your order number on the fax.
You may also mail photocopies of your proof to us at:
Attn: Educational Sales Order #________
236 8th St. Ste B
San Francisco, CA 94103
Please make sure your order number is referenced on the proof you send to us.
A: Educational software is intended for educational purposes only.
A: You order will not be processed until all proof that is required is received.
Many products will ship the same day once we've received the proof, or soon after due to manufacturer's differing processing times.
A: You may, but the student or teacher must provide the educational proof and reference your order number.
Please put the recipient's name in the shipping address to avoid confusion.
Please see our Return Policy
Educational orders cancelled after 24 hours are subject to a 10% cancellation fee.