1246Jane WuuVery annoying bug/poor tech help
Review posted September 8, 2005
With the new version 11 of Vectorworks ARCHITECT there is an unbelievable "bug":
When you cut a 3D section of a model the walls become triangulated, thus the image becomes unusable. I've tried Nemetschek technical help but they insist that it doesn't happen on their computer therefore they couldn't help me. After that conversation I realized that this happens with walls that has windows and/doors in it, not when it is a blank wall. I'm very annoyed by this and I've not been able to use the cut 3D model tool.
Another thing is that the Nemetschek technical help person didn't know anything about any of the questions I asked her, she had to put me on hold and consult someone with every question I had for her, therefore it took forever to get a simple question answered.
Overall I'm not please at all with this version and I've been a Vectorworks user since it was called minicad.
I'm seriousely considering looking into other programs. I've been resistant of Autocad for years but it seems inevitable that I will eventually change over with much reluctance.