Citrix Systems and Autodesk have partnered to provide customers with greater efficiency and flexibility in their use of Autodeskís applications. By delivering AutoCAD 2014 for WinCitrix Edition to end users with Citrix XenApp, your organization can significantly reduce workstation costs while providing the performance they need.
Questions and Answers
What is Citrix?
Citrix is a thin client product that allows users to connect to their corporate desktop applications without having to install those desktop applications on individual userís computers. Customers can either host applications on central servers or allow users to interact with them remotely or stream and deliver them to user devices for local execution.
Why Citrix for Autodesk products?
In response to requests from our customer base, we have expanded products available under the Citrix Ready certification program.
What are the benefits of deploying Autodesk software on a Citrix Server?
According to Citrix, deploying Autodesk software on Citrix Server software facilitates IT centralization efforts that can reduce costs through server consolidation and single-point management. Citrix Server software improves IT efficiency by reducing or eliminating the need to touch each user desktop. Session shadowing over the network provides remote troubleshooting. Upgrades and patches are centrally installed and rolled out to users quickly and painlessly. And organizations no longer must pay to staff each branch with administrators trained on Autodesk software, or send headquarters staff to remote locations on a regular basis.
What are the plans for localization?
Autodesk products for Citrix will align to existing language offerings for Autodesk 2012 based products.
What are the plans for Suites?
The only Autodesk product suite supported on Citrix today is the AutoCAD Revit MEP Suite 2012. Other Autodesk product suites that include AutoCAD-based products are currently not supported on Citrix. This is due to other products in the suites not considered Citrix Ready. This may change in the future when additional products from the suites and the Autodesk portfolio are added to the Citrix Ready program.
Do Autodesk Citrix Ready applications work with all versions of Citrix?
Autodesk applications for Citrix 2012 are supported on Citrix XenApp 6.0. Citrix XenDesktop versions are not supported at this point.
How does performance in a Citrix environment compare to Autodesk products installed in a Standalone environment?
Performance of Autodesk products on Citrix technology varies dependent on the tasks being performed as well as on the server capabilities. Internal and external tests have shown performance improvements of 2012 based products on Citrix 6.0 (Windows Server 2008) over older configurations.
Do you have any hardware recommendation for the Citrix environment?
Autodesk and Citrix recommend that Citrix XenApp administrators evaluate their environment and test data to determine an acceptable threshold for average resource utilization. The threshold accounts for the periodic CPU spike experienced during normal system usage as well as providing a buffer for unexpected or scheduled server operations. In some instances, organizations may choose to increase or decrease the acceptable threshold based on application characteristics and redundancy requirements. This information will help administrators estimate hardware requirements based on anticipated concurrent user load.
What are the system requirements for Autodesk Citrix Ready applications?
Microsoft Windows Server 2008 R2 and Windows Server 2003.
Citrix system with XenApp 6.0 for Microsoft Windows Server 2008 R2.
Citrix system with XenApp 5.0 for Microsoft Windows Server 2003.
Microsoft Active Directory.
Dedicated Autodesk license server for session-specific licenses.
Microsoft Internet Explorer 7 (or later).
Client computers should be bound to the network domain. Each client computer should install either the full or web online client plug-in.
Users should use their domain logins to access both the Citrix web console and the LAN.
Are there functional limitations for the Autodesk Citrix Ready products?
Yes, there may be certain functionality limitations for Autodesk applications when run on a Citrix server, as compared with running these applications on a desktop.
Can I host the Citrix XenApp server and traditional Autodesk Network License server on the same machine?
No, they must be installed on separate physical hardware. Citrix is a thin client product that allows users to connect to their corporate applications. Customers can either host applications on central servers or allow users to interact with them remotely or stream and deliver them to user devices for local execution.
How does Autodesk Citrix Ready product licensing differ from standard Autodesk Network licensing?
Network licensing is appropriate for environments in which a license server is fulfilling requests for licenses to Autodesk product clients running off of desktop systems. Citrix Ready licensing is appropriate for environments in which both the license server and the Autodesk applications are running on a server system with Citrix XenApp Server 6.0. Network licensing and Citrix Ready licensing differ in the way licenses are granted to requests that originate from the same server. With network licensing, requests for a license from the same machine result in the same license returned to the user. With Citrix Ready licensing, requests for a license that from the same machine (in this case the Citrix server) result in a different license returned to the user, up to the number of Citrix seats purchased.
Can customers exchange single user or network licensing for a Citrix license?
Customers who have already purchased an Autodesk product single user or network user license may cross-grade to a Citrix license for products that are available for the Citrix environment. There will be an uplift fee when cross grading from a single license to a Citrix license, similar to the single license to network license cross charge. There is no fee for network to Citrix license conversion. This aligns with our existing license model.
How do I obtain direct technical support?
Direct technical support is available from both Autodesk and Autodesk Authorized Resellers. Furthermore, Autodesk Subscription is comprehensive software, support, and training package that simplifies your technology upgrades and boosts your design productivity. Purchase of Autodesk Subscription includes web support from Autodesk technical experts for all your installation, configuration, and troubleshooting questions. To learn more about Autodesk Subscription, contact your Autodesk Account Executive at Novedge.
How can I get personalized support and training for Autodesk software?
If you purchased this product from Novedge, contact us for support and training information.
Where do I find support or training courses for Citrix software?
Users should contact Citrix directly with questions related to procurement and operation of the Citrix application.
Get the greatest return on your software investment, faster, by building your knowledge in the areas you need the most at an Autodesk Authorized Training Center (ATC). To find an Authorized Training Center in your area please check our list.
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